SHIPPING POLICY

Order Delivery Time
Order delivery time is divided into two parts: processing time and shipping time.
Processing Time
Orders usually require time for verification, tailoring, quality check, and packaging. Orders are generally sent to the manufacturer or warehouse for dispatch within 72 hours after the order is placed and payment is received.(Kernelspaceia)
Shipping Time
Shipping time refers to the time it takes for the package to be delivered from the warehouse to the destination.
Region                         Estimated Delivery Time
USA & Canada                       2–4 weeks
Australia & New Zealand       2–4 weeks
U.K. & Europe                        2–4 weeks
Other Countries                     2–5 weeks
The page notes that these estimates apply when the item is in stock.(Kernelspaceia)
Insured Shipping
If an item is lost during delivery or arrives damaged, the store will send a replacement at no additional cost, provided that sufficient proof is supplied.(Kernelspaceia)
Priority Insured Shipping
Priority insured shipping means the order is placed higher on the daily order list sent to the manufacturer. However, depending on order volume, the actual delivery time may still be similar to standard shipping. The item is also insured.(Kernelspaceia)
Separate Shipments
Some products may be shipped separately and may arrive at different times because the store uses warehouses in different locations.(Kernelspaceia)
Tracking Information
Tracking numbers may take several days to one week to update and display accurate tracking information. The page suggests using a third-party tracking website such as 17track to track orders.(Kernelspaceia)
Shipping Delays
For some countries, shipping may take longer than the estimated delivery time. Delivery may also be delayed during periods of high order volume. The store states that it will work to ship orders as quickly as possible while maintaining product quality.(Kernelspaceia)
Change Requests
Customers who need to make changes to an order should contact the store within 24 hours after placing the order. If the order has already been shipped, changes can no longer be made. Customers are advised to check the selected size and color carefully before completing the order.(Kernelspaceia)